Effective Date: January 1, 2026 | Last Updated: May 18, 2026
Welcome to RocketPedal.com. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service.
You must be at least 18 years old to purchase products from RocketPedal. You agree to provide accurate and complete information when placing an order.
All RocketPedal ebikes and accessories are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice.
Orders are processed within 1-3 business days. Shipping times vary by location. RocketPedal is not responsible for delays caused by carriers or customs.
All RocketPedal ebikes come with a 2-year limited warranty. Returns are accepted within 30 days of delivery, provided the product is unused and in original packaging. Return shipping fees apply.
RocketPedal shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Always wear a helmet and follow local traffic laws.
These terms are governed by the laws of the State of Texas, USA.
Your privacy is important to us. This Privacy Policy explains how RocketPedal collects, uses, and protects your personal information.
We collect information you provide directly to us, such as your name, email address, shipping address, and payment information when you make a purchase. We also automatically collect certain information about your device and browsing activity.
We do not sell your personal information. We may share your information with trusted third-party service providers (shipping carriers, payment processors) solely to fulfill your orders.
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
We use cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings.
You may request access to, correction of, or deletion of your personal data by contacting us at privacy@rocketpedal.com.
Domestic Shipping (USA): Free shipping on all orders over $100. Standard shipping takes 3-7 business days. Express shipping (2-3 days) available for $29.
International Shipping: We ship to Canada, UK, Australia, and EU countries. Shipping rates calculated at checkout. International customers are responsible for customs duties and taxes.
2-Year Limited Warranty covers manufacturing defects on the frame, motor, and battery. Does not cover normal wear and tear, accidents, or improper use.
To file a warranty claim, contact warranty@rocketpedal.com with your order number and photos/video of the issue.
For legal inquiries or to request privacy-related actions, please contact:
RocketPedal Legal Department
123 Rocket Lane, Austin, TX 78701
Email: legal@rocketpedal.com